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Atlassian JIRA Service Desk 2.0 combines the productivity and power of the JIRA platform with an intuitive user experience to help you interact with and build effective service desks.
It is Atlassian’s fastest growing product. There are over 1700 service desks in operation, not just for IT, but for all business functions (Finance, HR, Operations, Customer Support, Sales etc).
JIRA Service Desk extends the power of JIRA into the enterprise. JIRA is no longer a tool for developers. It can be used to provide service desk functionality for any part of the business.
Daysha, with its knowledge of Service Management and IT Operations, can assist organizations in adopting JIRA Service Desk. We can also help business functions outside of IT to build self-service portals that will reduce costs and increase efficiency and productivity.